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October 21, 2014 at 4:37 pm #1535
It sounds like the flake fell onto the LED itself, and is distorting the light. Try turning the Game Frame on its side or front and trying to tap/shake the flake away.
If you wish, you’re welcome to return it so I can open it up and remove the flake. Just send me an email if you decide to do this (jeremy at this domain).