Home › Forums › Game Frame › Wi-Fi Adapter › Error "Device not found. Please make sure it's online". Device already claimed?? › Reply To: Error "Device not found. Please make sure it's online". Device already claimed??
It seems like it is a UX issue, more than a technical issue: I was able to update the firmware by selecting the ‘turkey_mighty’ name in the dropdown, so the device was obviously mine, but not with the expected name.
The doc says to claim your new device, but:
1) it was already claimed
2) with a random name different than the one I put in the Particle iOS app
3) the existence of that device is hidden inside a SELECT dropdown that you need to click to open
and 4) the error message displayed is not the correct one: it says “device not found”, while the real error is that it is already claimed.
Maybe the doc should say to first check if the device is not already claimed, and only if it is not, to use the Device ID to claim it. Also a note that “device name changes may take some time to update” would help (obviously if this is my first Photon device, and I see an entry with the same Device ID, IP address and Last Checked time a few seconds again, I will understand that this is the device I’m looking for)
Maybe displaying a visible list of already claimed devices at the top of the screen with the buttoms to claim a new one (showing device name, device id and IP address?) could help solve this issue.
PS: I may keep the name ‘turkey_mighty’ because it is just awesome 🙂