Home › Forums › Game Frame › Technical Support › New gameframe, remote doesn't work, how to open? › Reply To: New gameframe, remote doesn't work, how to open? April 2, 2017 at 1:47 pm #3692 daveneddeParticipant Yes, I need to physically compress the remote to get it to work. Even then it doesn’t always work, I have to try different spots. I did replace the battery. I updated the firmware yesterday when I got the game frame.
