Home › Forums › Game Frame › Technical Support › New gameframe, remote doesn't work, how to open? › Reply To: New gameframe, remote doesn't work, how to open?
April 2, 2017 at 6:36 pm
#3693

Keymaster
davenedde: I’m trying to ascertain whether the problem is with your remote or the receiver in the Game Frame so we don’t waste time sending the wrong replacement. Are you 100% certain squeezing the remote has an effect? That would certainly suggest the remote is faulty, but you said it’s not consistent.
Do you have another remote you could use to re-program the Game Frame using the instructions earlier in this thread? Depending on your results we could likely tell if it’s the remote or the receiver.