Home Forums Game Frame Technical Support Wi Fi adaptor problems Reply To: Wi Fi adaptor problems


Hello Jeremy,

Firstly thanks for the quick reply… I am over in the UK so after posting my question went to bed having failed to sort it myself.
I am a complete beginner in this but a lover of pixel art, so it is great to know there is a forum for support.

Right, now I followed the set up as best I could but something has gone wrong somewhere along the line. Here’s what I did…

Photon plugged in to laptop and powered on, used the Particle app on my iphone, found it, linked it to my home wifi with no problems, got it to flash a light and gave it a name.

Then loaded up the firmware uploader, logged into my particle account and found my device from the drop down and clicked the upload of firmware.

All seemed to be fine, I left it running for a good while, but recall not getting any message saying it was complete, it just said the device would restart once done.
I gave it about 8 minutes then assumed it was done, as I was taking out the sd card at this point.

On the SD card, excuse my basic questions, but I wasn’t sure how to ‘extract’ the new firmware download onto it?
I simply created a ‘wifi’ folder in the ’00 system’ folder and then dragged the downloaded firmware file into it.
Is this ok for the SD card side of things?

Anyway, having popped the SD back I then swapped the Photon into the Game Frame and put the power cable back. The Game Frame had a red light on the back and a blue light on the Photon but would not power on with the remote????

I swapped the original chip back in and it is working fine.
So thought I would re do the set up for the photon…..

Things got worse here….
My Photon was showing on the app but I couldn’t tinker with it or make it flash etc?
So I decided I should delete it from the app and start a fresh!

The Photon had a blue light on and I got it into safe mode by holding setup….
Found it on the app… linked it to my wifi and then it goes through a check list.
I clicked ‘reclaim this device’….
Everything is ok on the check list, connection to internet etc…
Then it fails and says unable to claim ownership of this device???
So I retried and didn’t click to claim ownership and the result was the same.

I’m not sure why this is?
Is it already linked to me or the Game Frame?
I don’t know how to get past this as if I go to the software downloader from the link and log into my Particle account there isn’t any devices in the drop down list to update??

Apologies for my waffle and for asking such basic questions but I got into a right pickle last night and couldn’t work out what to do…. it doesn’t take much to scramble my novice mind…. so any advice you can offer would be great.

Meanwhile the Game Frame is an awesome product and I am enjoying all the e boy art on it. It is currently sat next to my Alexa device, so I can’t wait to hook them up together!

Again many thanks for the support.