May 26, 2015 at 3:39 pm #1879
When I came in this morning and turned on my GameFrame, it just flashed some random colors on the screen briefly, then nothing.
I checked the 5V coming from the power supply with a multimeter and it looks fine. There are no LEDs lit up on the back.
Here’s a video: http://youtu.be/AfWYiraCHZU
What’s the next troubleshooting step? I’m perfectly comfortable opening it up and probing about inside with the meter or even a scope, if necessary.May 26, 2015 at 3:45 pm #1880
what happens if you do the same thing with the microSD card removed?May 26, 2015 at 3:48 pm #1881
No change.May 26, 2015 at 3:54 pm #1882
Okay this is really strange… I left it just sitting there, with the switch turned on, and suddenly after a few minutes it just turned on.
Now when I turn it off and back on it seems to be working normally.May 26, 2015 at 3:54 pm #1883
Sounds like your control board is dead. Send me an email (jeremy at this domain) and we’ll get it sorted.May 26, 2015 at 4:00 pm #1884
Cool, that’s a new one. Your Game Frame is undead. Send me an email if it acts up again and we’ll figure out a replacement.May 26, 2015 at 4:02 pm #1885
Maybe electrons can get clogged up in a circuit, like a blood clot, but with electrons. Yeah, that makes sense. I never learned about electron clots in my EE degree, but that was over a decade ago, so maybe I just forgot. 😉May 29, 2015 at 3:38 pm #1886
FYI – Update a few days later, I haven’t had the GameFrame repeat this issue. It’s turned on right away each morning without issue. So strange.June 1, 2015 at 2:00 pm #1887
It happened again this morning!
Same exact thing as in the video when I turned it on after getting into the office.
This time I took note of the time and just let it sit. About five minutes later it finally turned on and once again, seems to be just fine.
I seem to have an electron-slowing ghost in my GameFrame.June 1, 2015 at 2:16 pm #1888
It’s interesting to note that both times now when this issue has occurred it’s been on the first day back from a weekend. It seems like whatever is causing it, the problem only happens when the GameFrame sits without power for more than one night.
For context, I leave my GameFrame plugged in and turned on all the time, but the surge protector it’s plugged into is turned off whenever I leave the office each night, and turned back on each morning.June 1, 2015 at 3:25 pm #1889
Sounds like it has a case of the Mondays. Send me that email and we’ll get you a replacement.June 8, 2015 at 2:49 pm #1894
Huh, sure enough this morning when I came in and turned it on, it happened again. Almost eight minutes between when I turned it on and when it started running.
Looks like the replacement control PCB is out for delivery today. I’ll swap it in there today or tomorrow, but we probably won’t know whether or not it worked until next Monday.June 17, 2015 at 4:33 pm #1896
Hmm, I thought I posted this on Monday but it seems to have disappeared.
Just an update to note that after swapping in the new PCB last week the GameFrame worked great when I came in this Monday morning. No more strange post-weekend startup delay.
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