Home Forums Game Frame General Discussion Mine wasn't tested before shipped out.

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  • #1716

    I got the game frame, only 2/5 of the displayed worked.
    Took it apart, I ended up breaking all the the wood frame pieces to get it apart, and found this.

    I don’t think this was tested fully complete before shipped out.

    I’ve was able to fix it, but I need replacement wood pieces.

    Jeremy Williams

    As a matter of fact, I take pride in testing every Game Frame thoroughly before shipping. In cases where the display layers need compression I usually insert the nylon screw, to save you the trouble, and test again. Unfortunately it appears the screw was forced through the LED grid in transit, likely due to an impact. I’ve never seen that before, but it would take quite a lot of force to get the screw through that PCB material.

    Send me an email (jeremy at this domain) and we’ll find a solution.

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